Privacy Policy

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information in compliance with Australian and New Zealand privacy laws.

1. Information We Collect
We may collect and process the following personal information:Personal details: Name, email, phone number, business details.Financial information: Tax records, business financials, banking details (if required for accounting services).Website usage data: IP address, browser type, and interactions with our site (via cookies or analytics tools).

2. How We Use Your InformationWe use your information for the following purposes:

✔️ To provide accounting, tax, and financial services.
✔️ To communicate with you regarding your inquiries, bookings, or services.
✔️ To comply with legal and regulatory obligations.
✔️ To improve our website and marketing efforts.

We will not sell, rent, or share your personal data with third parties except as required by law or with your consent.

3. Data Storage & Security🔒 We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
🔒 Your data may be stored securely on local or cloud-based servers (e.g., Xero, MYOB, Google Drive, or secure databases).
🔒 If we no longer need your information, we will securely delete or de-identify it unless required by law.

4. Cookies & Tracking TechnologiesWe may use cookies and analytics tools (such as Google Analytics) to enhance your experience.You can manage or disable cookies through your browser settings.We do not track sensitive financial data via cookies.

5. Third-Party ServicesWe may use third-party payment processors, accounting software, or marketing tools that collect and process data on our behalf. These providers must also comply with privacy laws.

6. Your Rights & Choices
Under Australian & NZ privacy laws, you have the right to:
✅ Request access to your personal data.
✅ Correct or update inaccurate information.
✅ Request deletion of your data (subject to legal requirements).
✅ Withdraw consent for marketing communications.

7. Changes to This PolicyWe may update this Privacy Policy periodically. The latest version will always be available on our website.